Delivery Details, & Returns

Delivery Schedule and Shipping Options

We will normally dispatch your order the same day, if the item is in stock and the order is placed before 2pm. We send UK orders by special delivery and they should arrive next day.

All orders come gift wrapped but are packaged inside and sent out in Plain packing with no mention of Jamieson & Carry on the outside.

International Shipping

As per UK orders, all orders are normally dispatched the same day, if the item is in stock and the order is placed before 2pm.

We use FedEx or Royal Mail for international deliveries. International shipping can take up to 10 days and will incur additional fees highlighted at the checkout.

Returns

In the unlikely event that you are unhappy with your online purchase, please return it to us in its original condition within 14 days. We are happy to exchange the item, or we will issue a full refund for the price you paid for the item (exclusions apply). *

Faulty goods returned after a 30 day period will be subject to the manufacturer’s warranty and action will be taken to repair, replace, or refund in full the item as quickly as is possible. This policy conforms to the Consumer Rights Act 2015 and does not affect your statutory rights.

To return your item to us, please contact us on 01224 641219 or email [email protected]

Please send any returns to:
Jamieson & Carry 142 Union Street Aberdeen AB10 1GF

Please allow up to 7 working days for us to process a return, if you have any further questions please contact us on 01224 641219 or email [email protected]

*Please note you are unable to return goods made to your specifications. This includes an item that has been altered to a specific finger or wrist-size or if the goods are clearly personalised.

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

The prices quoted include UK VAT at a rate of 20% for orders made from the UK.